Order Information

Shipping Policy

Princess Danou handles every order with care, privacy, and professionalism. Please review our shipping information before placing an order.

1. Order Processing Time

Orders are typically processed within 2–5 business days after payment has been confirmed.

Processing time may vary during holidays, high-volume periods, or due to product availability.

Estimated shipping time depends on the customer’s location and selected shipping method.

Domestic shipping may take approximately 3–7 business days after processing.
International shipping, if available, may take longer depending on customs and carrier delays.

Customers are responsible for providing a complete and accurate shipping address at the time of purchase.

Princess Danou is not responsible for lost or delayed packages caused by incorrect or incomplete addresses provided by the customer.

When tracking is available, customers will receive tracking information after the order has been shipped.

Princess Danou is not responsible for shipping delays caused by carriers, weather, holidays, customs, or circumstances outside our control.

Once a package has been marked as delivered by the carrier, Princess Danou is not responsible for lost, stolen, or misplaced packages.

Customers should contact the shipping carrier directly for delivery disputes.

If your order arrives damaged, please contact Princess Danou within 48 hours of delivery with your order details and clear photos of the damage.

Note: Shipping details may change based on availability, order volume, or carrier conditions.